What are cookies?
What cookies do we use and why?
Some cookies are necessary for you to be able to navigate our website, use its features and access secure areas. The use of these cookies is essential for the operation of the website. For example, we use user response cookies during the course of a session to track user input into forms that appear on multiple pages.
We also use functional cookies to remember the options you have chosen or the information you have provided, such as your username, the language or the region in which you are located. This allows us to personalize your browsing experience according to your preferences. For example, authentication cookies are functional cookies used for the duration of a session (or persistent, if you accept the "remember me" function) so that users can authenticate themselves on subsequent visits or access authorized content on multiple pages. . The functional cookies we use include:
User-centric security cookies to detect authentication misuse for a limited ongoing period, such as repeated failed login attempts. These cookies are used for the specific task of increasing the security of the service.
Media content player session cookies (flash cookies) are used during the course of a session to store the technical data needed to play a video or audio content (e.g. image quality, web link speed). network and buffering parameters).
Load balancing session cookies are used during the course of the session to identify the same server in the group so that the load balancer can redirect user requests appropriately.
Persistent user interface customization cookies are used to store user preferences regarding a service across multiple web pages.
Shopify is committed to the user experience, and we use many tools to help us improve our website and commerce platform. To do this, we use reporting and statistics cookies which collect information about how you use our website or the online stores of our merchants, and how often. These cookies only collect the information for statistical purposes and only use pseudonymous cookie identifiers that do not collect any information that can directly identify you. The performance cookies we use include:
First party statistics cookies: We use these cookies to calculate the number of unique visitors, to improve our websites and those of our merchants, and to detect the most searched words in search engines that redirect to a web page. These cookies are not used to include you in online marketing lists. We use these cookies to learn how our websites and our merchants are working and make improvements to improve your browsing experience.
External statistics cookies: We also use Google Analytics and other third-party statistics providers listed below to measure how users interact with the content on our website. These cookies "remember" what our users do on previous pages and how they interact with the website. For more information about Google Analytics visit google information page. For instructions on how to opt out of Google Analytics, see below.
Finally, social media and content cookies are placed by many social media plugins (for example: the Facebook 'Like' button), and other tools intended to provide or improve content on a website (for example: services that allow you to play video files or create comment sections). We integrate these modules into our platform to improve the browsing experience and interaction with our websites. Please note that some of these third party services place cookies which are also used for things such as behavioral advertising, reporting and statistics and/or market research.
Merchant online stores
When merchants use our platform for their online stores, we place the following cookies for visitors to their stores: Cookies necessary for the operation of the store.
|ab||Used in connection with access to the control panel.|
|securesessionid||Used in connection with browsing an online store.|
|Cart||Used in connection with the cart.|
|cartcurrency||Used in connection with the cart.|
|cartsig||Used in connection with the payment screen.|
|cartts||Used in connection with the payment screen.|
|cartver||Used in connection with the cart.|
|checkout||Used in connection with the payment screen.|
|checkouttoken||Used in connection with the payment screen.|
|cookietest||Used in connection with browsing an online store.|
|masterdeviceid||It is used in connection with the merchant login.|
|previouscheckouttoken||Used in connection with the payment screen.|
|previousstep||Used in connection with the payment screen.|
|rememberme||Used in connection with the payment screen.|
|Secret||Used in connection with the payment screen.|
|Securecustomerthemselves||Used in connection with client login.|
|storefrontdigest||Used in connection with client login.|
|shopifycountry||Used in connection with the payment screen.|
|shopifym||Used to manage client privacy settings.|
|shopifytm||Used to manage client privacy settings.|
|shopifytw||Used to manage client privacy settings.|
|storefrontin||It is used to facilitate the updating of customer account information.|
|trackedstartcheckout||Used in connection with the payment screen.|
|landingpage||Track landing pages.|
|origreferrer||Track landing pages.|
|s||Shopify reports and statistics.|
|shopifyd||Shopify reports and statistics.|
|shopifyfs||Shopify reports and statistics.|
|shopifys||Shopify reports and statistics.|
|shopifyonp||Shopify reports and statistics related to marketing and referrals.|
|shopifyont||Shopify reports and statistics related to marketing and referrals.|
|shopifyY||Shopify reports and statistics.|
|Y||Shopify reports and statistics.|
When visitors load Shopify websites, we typically place the following Shopify cookies:
Cookies necessary for the operation of the sites
|_Brochure_session||Used in connection with browsing the site.|
Reports and statistics
|_landing_page||It does track landing pages.|
|_orig_referrer||It does track landing pages.|
|_s||Shopify reports and statistics.|
|_shopify_fs||Shopify reports and statistics.|
|_shopify_s||Shopify reports and statistics.|
|_shopify_sa_t||Shopify reports and statistics related to marketing and referrals.|
|_shopify_uniq||Shopify reports and statistics.|
|_shopify_y||Shopify reports and statistics.|
|_Y||Shopify reports and statistics.|
|ab_test_*||Shopify reports and statistics.|
|cart_sig||Shopify reports and statistics.|
|ki_r||Shopify reports and statistics.|
|ki_t||Shopify reports and statistics.|
Additionally, we use pixels and tags from the following external sources, which may also place cookies:
Reports and statistics
|Alexa Metrics||We use Alexa Metrics to measure how users interact with our websites.||https://www.alexa.com/help/privacy|
|Bugsnag||We use Bugsnag to troubleshoot and fix problems with our websites.||https://docs.bugsnag.com/legal/privacy-policy/|
|Chartbeat||We use Chartbeat to measure how users interact with our websites.||https://chartbeat.com/privacy/|
|Crazy Egg||We use Crazy Egg to measure how users interact with our websites.||https://www.crazyegg.com/privacy|
|DC Analytics||We use DC Analytics to measure how users interact with our websites.||https://dcanalytics.dcmn.com/privacy-policy|
|Fullstory||We use Fullstory to measure how users interact with our websites.||https://www.fullstory.com/legal/privacy/|
|Google Analytics||We use Google Analytics to measure how users interact with our websites.||https://policies.google.com/privacy|
|hotjar||We use Hotjar to measure how users interact with our websites.||https://www.hotjar.com/legal/policies/privacy|
|KissInsights||We use KissInsights to measure how users interact with our websites.||https://signin.kissmetrics.com/privacy/|
|LinkedIn Analytics||We use LinkedIn Analytics to measure how users interact with our websites.||https://www.linkedin.com/legal/privacy-policy|
|New Relic||We use New Relic to measure how users interact with our websites.||https://newrelic.com/termsandconditions/privacy|
|Optimizely||We use Optimizely to test improvements or changes to our websites.||https://www.optimizely.com/privacy/|
|Microsoft Advertising||We use Microsoft Advertising to serve personalized ads to people who visit our websites.||https://privacy.microsoft.com/en-ca/privacystatement|
|Drift||We use Drift to help with our conversational marketing for customers while they visit our websites.||https://www.drift.com/privacy-policy/|
|Facebook Custom Audiences||We use Facebook Custom Audiences to serve personalized ads to people who visit our websites.||https://www.facebook.com/policy.php|
|We use Google Ads to present personalized advertisements to people who visit our websites.||https://policies.google.com/privacy|
|Intercom||We use Intercom to manage our relationships with our customers.||https://www.intercom.com/terms-and-policies#privacy|
|Marketo||We use Marketo to manage our relationships with our customers.||https://documents.marketo.com/legal/privacy/|
|SourceKnowledge||We use SourceKnowledge to serve personalized advertisements to people who visit our websites.||http://www.sourceknowledge.com/privacy|
|Outbrain||We use Outbrain to deliver personalized advertisements to people who visit our websites.||https://www.outbrain.com/legal/privacy#privacy-policy|
|Quora||We use Quora to present personalized advertisements to people who visit our websites.||https://www.quora.com/about/privacy|
Social Networks and Content
|Disqus||We use Disqus to offer commenting features on our posts and websites.||https://help.disqus.com/terms-and-policies/disqus-privacy-policy|
|Facebook Connect||We use Facebook Connect so that visitors to our website can interact and share content through the Facebook social media platform.||https://www.facebook.com/policy.php|
|Gravatar||We use Gravatar so that visitors to our websites can create avatars.||https://en.gravatar.com/site/privacy|
|We use Twitter so that visitors to our website can interact and share content through Twitter's social media platform.||https://twitter.com/en/privacy|
|Wistia||We use Wistia to display content in videos.||https://wistia.com/privacy|
How long will cookies remain on my computer or mobile device?
How long a cookie is kept on your computer or mobile device depends on whether it is a "persistent" cookie or a "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device. See the section on how to control cookies for more information on removing them before they expire.
How to control cookies?
You can control and manage cookies in various ways. Please note that deleting or blocking cookies may negatively affect your user experience and some parts of our website may not be fully accessible.